Contact Us

If you believe you have experienced a side effect associated with the use of our product, you should contact your healthcare professional. You are encouraged to report side effects or quality complaints of products to the FDA by visiting www.fda.gov/medwatch, calling the FDA at 1-800-FDA-1088, or for Bayer Consumer Health products, you can report directly to Bayer by telephone at the Brand number listed or by using the form below. If you believe you have observed a product quality issue, please contact us using the form below.


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If you purchase Bayer Consumer Health products from a Bayer Authorized Distributor for purposes of resale to end-user consumers and wish to sell Products on your own proprietary website, you must register your website with Bayer. To register your website, please fill out the Permissible Public Website Registration Form.

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By Telephone

Mon-Fri 8am-8pm ET

If you are looking to update mailing address, sample preference and/or limitations please visit www.hcp-samples.bayer.com.

If you are looking to request samples for your patients please register at www.hcp-samples.bayer.com.

Sample orders may take up to 4-5 weeks for delivery.

Please complete and submit the information below. We will get back to you at the email address provided by you below. The information you provide us is subject to our Privacy Statement.

BRANDS Toll-Free Number
Afrin® 800-317-2165
Astepro®
Coricidin® HBP
Aleve-D® 800-986-0369
AleveX
Alka-Seltzer Plus®
Alka-Seltzer®
Phillips'®
Bayer® Aspirin 800-331-4536
Midol®
Citracal® 866-511-9328
Claritin® 800-252-7484 (800-CLARITIN)
BRANDS Toll-Free Number
Aleve® 800-395-0689
Aleve® Arthritis Pain Gel
Aleve® PM
Berocca® 800-800-4793
Flintstones
One A Day®
Lotrimin® 866-360-3266
Tinactin®
MiraLAX® 800-647-2529 (800-MiraLAX)
MiraFIBER®

If you want to report an adverse side effect or quality complaint, please contact your healthcare professional (e.g., physician or pharmacist) or your local health authority.

Emergency Contact

If this is a medical emergency, contact your doctor or call 911.

By Mail

Bayer Consumer Health 
Attn: Consumer Engagement 
PO Box 8505 
Somerville, NJ 08876